Cali Baby Terms of Use

1. Who you're agreeing with

The service region you select in the app determines the operator you're entering into these Terms with. Your interface language doesn't change the operator.

• Global Region: Zolplay LLC, 1021 E Lincolnway, Cheyenne, WY 82001, USA.
• China Region: 深圳市佐玩信息技术有限公司, 深圳市罗湖区桂园街道桂木园社区宝安南路2046宝丽大厦A座12G, China.

In these Terms, “we” means the operator for your selected service region.

If you confirm a Family migration to another service region, the destination operator becomes responsible for the service after migration and the destination operator's Terms apply to later use. The source operator remains responsible under the Privacy Policy for any read-only source copy it controls.

2. Eligibility

You must have reached the age of legal majority where you live, be able to enter a binding agreement, and be authorized to use Cali Baby for yourself or a child in your care.

Cali Baby is for parents, guardians, and other caregivers. It isn't intended for children to use directly. You may record and share only Baby Profile and care information you're authorized to provide.

3. The service

Cali Baby helps you record observations and routines during pregnancy and baby care, including feeding, sleep, diapers, temperature, growth, and other tools you choose to use. Some features work locally on your device. Accounts, Family Sync, server voice processing, and Cali Baby Pro may require a network connection, third-party service, or purchase entitlement.

We may add, adjust, or discontinue features. If a change materially affects a paid feature you're using or your information, we'll provide reasonable notice and any remedy required by applicable law.

4. Accounts and security

Provide accurate account information, protect your device and sign-in credentials, and take responsibility for activity under your account. If you discover unauthorized access, contact hi@cali.so promptly.

Don't share passwords, verification details, or Family access material. Make sure you select the correct service region because it affects the operator, sync infrastructure, and some processing locations.

5. Families, members, and ownership

A Family lets authorized caregivers share Baby Profile information and care records. Before inviting someone, you must make sure they're authorized to access that information. A member's additions, changes, or deletions can affect everyone in the Family.

Every Family has one Owner. The Owner is responsible for membership and the Family itself. If other members remain, the Owner must explicitly transfer ownership to one of them before deleting their account. We don't appoint a new Owner automatically. If the Owner is the only member, deleting the account also requires deleting the Family so it can't be left without an Owner.

Only the Owner can delete a Family. A sole Owner uses the combined flow to delete the Family and account together.

6. Your content

You keep whatever rights you have in content you add. To save, sync, display, transcribe, back up, protect, and delete that content as you direct, you give the relevant operator a limited, non-exclusive, royalty-free license to process it only as needed to operate Cali Baby and only for as long as needed for that purpose.

You represent that you're allowed to provide the content and that the content and your use of it don't violate another person's privacy, intellectual property, or other rights. Don't upload content that is unlawful, harmful, fraudulent, malicious, or outside your authority to handle.

7. Privacy

Our Privacy Policy explains how information is stored on your device, handled through Family Sync and service providers, and managed through deletion and data-rights tools. The Privacy Policy forms part of these Terms.

8. Not a medical service

Cali Baby helps record and organize observations. It isn't intended for use as a medical device and doesn't provide a diagnosis, prescription, treatment recommendation, or emergency service. It doesn't replace a doctor, midwife, or other qualified professional.

Records, reminders, trends, and voice-generated results can be incomplete, inaccurate, or delayed. You must check important information and make health decisions based on the real situation and appropriate professional advice.

If you believe a parent, pregnant person, or baby may be in danger, contact local emergency services or an appropriate medical professional immediately. Don't wait for the app, a reminder, or support.

9. Cali Baby Pro and Apple purchases

Cali Baby Pro may be available through an auto-renewing subscription or one-time purchase. Available plans, prices, trials, periods, and renewal terms are the ones Apple shows when you purchase.

Apple handles payment, renewal, cancellation, and refunds. You can manage or cancel a subscription through your Apple account. Unless applicable law requires otherwise, refunds are handled under Apple's policies. Deleting your Cali Baby account doesn't automatically cancel an Apple subscription. You must manage the subscription separately through Apple.

Apple's Standard End User License Agreement governs the app license you receive through the App Store. These Terms supplement it and govern Cali Baby accounts, sync, content, Pro, and other services. If the documents conflict on an app-license matter, Apple's Standard EULA controls. The relevant operator, not Apple, is responsible for maintaining and supporting the Cali Baby services.

10. Acceptable use

You may not:

• Use the service unlawfully or violate another person's rights.
• Try to access an account, Family, key, record, or system that isn't yours.
• Bypass security, purchase, access, or usage limits.
• Disrupt the service, distribute malicious code, or place an unreasonable load on its infrastructure.
• Reverse engineer, copy, or resell the service where the law permits us to restrict that activity.
• Scrape personal information or use the service to harm, monitor, or harass another person.

11. Our rights

The Cali Baby name, software, interface, design, icons, text, and other content we provide are protected by applicable intellectual-property laws. These Terms give you a personal, limited, revocable, non-transferable right to use the service. They don't transfer ownership.

If you send suggestions or feedback, you allow us to use them to improve the product without payment or a confidentiality obligation to you. This permission doesn't extend to Baby Profile information, care records, or other personal information accidentally included with the feedback.

12. Third-party services

Cali Baby depends on Apple, sign-in, cloud infrastructure, speech, diagnostics, and other service providers. Third-party services have their own terms and privacy practices, may be interrupted or changed, and aren't entirely under our control.

13. Availability and updates

The service may not always be available, error-free, or compatible with every device and network. Maintenance, connectivity, provider failures, security events, or legal requirements may cause interruptions.

You may need to install updates to keep using some features safely. Export important records regularly and check that the backup file is saved successfully.

14. Leaving, deletion, and suspension

You can stop using the service, sign out, clear local information, delete your account, or delete a Family you own. These actions have different scopes. Signing out or deleting the app doesn't automatically delete synced information.

Account deletion removes your sign-in identity and Family memberships but preserves Family information still shared with other caregivers. Family deletion removes the Family's shared information from the active service and requires separate confirmation; see the Privacy Policy for limited retention exceptions.

We may limit or suspend access if you materially or repeatedly violate these Terms, put another user or the service at risk, or if law requires us to act. Where circumstances allow, we'll provide notice and a reasonable way to appeal or retrieve information.

15. Disclaimers

To the maximum extent permitted by law, Cali Baby is provided “as is” and “as available.” We don't warrant that records, reminders, trends, transcriptions, or other results will be complete, accurate, timely, or fit for a particular purpose.

These Terms don't exclude or limit consumer rights, statutory warranties, or other liability that applicable law doesn't allow us to exclude.

16. Limitation of liability

To the maximum extent permitted by law, the operator isn't liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use Cali Baby, including loss of data, profit, or business interruption.

This section doesn't limit liability for fraud, willful misconduct, personal injury, or another matter that applicable law doesn't allow us to limit. Mandatory consumer protections where you live still apply.

17. Changes to these Terms

We may update these Terms when the product, providers, or legal requirements change. We'll explain material changes through the app, website, or another appropriate channel and update the effective date. If applicable law requires renewed agreement, we'll ask before you continue using the affected feature.

18. Governing law and disputes

If you use the Global Region, Wyoming law governs these Terms without regard to its conflict-of-law rules. Unless mandatory consumer law requires otherwise, disputes related to these Terms or Cali Baby must be brought in the state or federal courts located in Laramie County, Wyoming.

If you use the China Region, the laws of the People's Republic of China govern these Terms. Disputes related to these Terms or Cali Baby must be brought before a court with jurisdiction at the registered domicile of 深圳市佐玩信息技术有限公司.

Whichever region you select, this section doesn't take away consumer rights that can't be waived by contract where you live.

19. Contact us

Legal or privacy questions: contact@zolplay.com

General product support: hi@cali.so