Help and support
Care moves quickly. Feeds, sleep, diapers, temperature, and all the details that feel impossible to forget until two hours later.
Cali Baby keeps those records together and helps authorized caregivers see the same recent picture. You don't have to hold the whole day in your head. Save that attention for the person in front of you.
Your records start on your device
Records are saved on your device first. If you sign in, you can use Family Sync to keep your Baby Profile and supported care records available across your devices and with authorized Family members.
Family Sync is optional. You can keep recording on one device without it. You can also export a backup from Settings. Once exported, that file is under your control, so keep it somewhere you trust.
Care together
Family members can view and add Baby Profile information and care records in the Family. Invite only people you trust and who are authorized to see the baby's information.
Every Family has one Owner. The Owner manages membership and the Family itself. If other caregivers remain, the Owner must explicitly transfer ownership before deleting their account. Cali Baby never promotes someone automatically.
Voice records
Voice records prefer Apple's on-device speech features. If local transcription isn't available, server processing may send the recording to a third-party speech service for transcription and use OpenAI to help turn the transcript into a record you can review.
Server-processed audio is scheduled for deletion after processing. Audio, upload information, transcripts, and job metadata controlled by Cali Baby are deleted within 24 hours. Always check the result before saving, especially the time, quantity, and type of care.
Common questions
Family Sync isn't updating
Check that each device is signed into the right account, uses the same service region, and belongs to the same Family. Reopen the app with a working connection. If the problem continues, contact us with the app version, device model, and approximate time it happened. Please don't email complete care records, photos, or other sensitive information.
Back up or restore records
You can export or import a backup from Settings. Importing can replace or merge information on the device. If Family Sync is on, supported imported records may also be queued for Family Sync. Check the backup file and Family before you begin.
Delete an account
Deleting an account removes that caregiver's sign-in identity and Family memberships. It doesn't delete Family records that remain shared with other caregivers. If you're the Family Owner and other members remain, you must transfer ownership first.
Delete a Family
Only the Family Owner can delete a Family. Family deletion removes its Baby Profiles, care records, photos, members, devices, invites, and recovery data. It can't be undone, so the app shows what will be removed before asking for final confirmation.
If you're the sole Family Owner, deleting your account uses the combined flow to delete the Family too. A Family can't be left without an Owner.
Contact us
We may need to verify your identity, but we'll never ask for your password, Family key, or complete care history by email.
Health and emergencies
Cali Baby helps you record and organize everyday observations. It doesn't provide a diagnosis, medical treatment, or emergency services, and it doesn't replace a doctor or other qualified professional.
If you believe a parent, pregnant person, or baby may be in danger, contact local emergency services or an appropriate medical professional immediately. Don't wait for app support.